Privacy Policy

Welcome to SereniDrip IV Hydration (“SereniDrip,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal and health information you share with us through our website and services. By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal and Health Information. When you contact us, schedule an appointment, complete forms, or request information, we may collect your name, email address, phone number, physical address, and date of birth; medical and health histories you voluntarily provide; and any other information submitted through our secure patient intake forms.

Automatically Collected Information. When you visit our website, we may automatically collect your IP address, browser type, and device information; the pages you visit, traffic data, and the date and time of access; and basic website usage data compiled through essential functional cookies.

How We Use Your Information

We may use your information to schedule, manage, and confirm your appointments; communicate with you about your services, treatments, and care; respond to your inquiries and provide support; maintain, secure, and improve our website; and meet our federal, state, and legal healthcare obligations.

We do not sell your personal information.

Medical Information, HIPAA, and Texas Law

As a healthcare provider operating in Texas, we take the security of your health data seriously.

Protected Health Information (PHI). Medical data collected as part of your treatment is classified as PHI and is protected under the federal Health Insurance Portability and Accountability Act (HIPAA) and the Texas Medical Records Privacy Act (TMRPA).

No Sale or Marketing of PHI. In compliance with Texas law, SereniDrip will never sell, license, or use your Protected Health Information for marketing, fundraising, or financial gain without first obtaining your explicit, signed, written authorization.

Notice of Privacy Practices (NPP). For comprehensive details on how your clinical medical data is handled, stored, shared, and protected, please review our Notice of Privacy Practices, available upon request and provided at your first appointment.

Website Communication Disclaimer. General inquiries submitted through standard, unsecured contact forms should not include sensitive medical details. Please submit clinical medical information only through our designated, secure, HIPAA-compliant patient intake portal.

Cookies, Tracking, and Your Choices

We limit the use of tracking technologies to protect visitor privacy.

Essential Cookies. We use basic, essential operational cookies so our website loads securely and functions properly.

Your Consent. When you first visit our website, a cookie consent banner allows you to accept or decline any non-essential analytics or tracking features.

Browser Adjustments. You can change your browser settings to refuse cookies, though doing so may cause certain automated features of our scheduling platform to drop performance or fail to load.

Third-Party Services

We partner with specialized third-party providers for appointment scheduling and digital patient check-in; secure, encrypted payment processing; and email communications and HIPAA-compliant website hosting. These providers are bound by formal Business Associate Agreements (BAAs) or strict privacy clauses that forbid them from using, sharing, or exposing your personal data for any purpose other than providing services to SereniDrip.

Information Sharing

We will only disclose your personal or medical information with your explicit, written consent; to healthcare professionals directly involved in coordinating your care; to comply with lawful subpoenas, court orders, or state medical regulatory requirements; or to protect the rights, safety, or property of SereniDrip, our staff, or our patients.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your medical and personal data from unauthorized access, loss, or alteration, and online forms are transmitted through encrypted channels. However, no internet transmission or electronic storage method is completely secure, and while we use medical-grade security, we cannot guarantee its absolute security.

Your Rights Under Federal and Texas Law

Under HIPAA and the Texas Medical Records Privacy Act, you have the right to:

Access. Request a digital or physical copy of your personal and medical records. Under Texas law, we must provide access to electronic medical records within 15 business days of receiving a valid, written request.

Correction. Request corrections or amendments to inaccurate or incomplete health or personal files.

Accounting of Disclosures. Request a list of when and why your information was shared outside of routine treatment or billing operations.

Revocation and Opt-Out. Revoke any previously signed data authorizations, or opt out of non-clinical text and email updates, at any time.

To exercise any of these rights, please submit a written request using the contact information below.

Children’s Privacy

Our website and services are intended strictly for adults aged 18 and older. We do not knowingly collect personal or health information from minors under the age of 18 without verifiable parental or legal guardian consent.

External Links and Medical Disclaimer

External Links. Our website may contain links to third-party medical resources or platforms. We do not control and are not responsible for the privacy practices of external sites.

Medical Disclaimer. Individual results from IV hydration may vary. Treatments described on this website are not intended to diagnose, treat, cure, or prevent any disease without a proper medical evaluation. All treatments are administered under medical supervision by licensed professionals, and a medical consultation is required to determine clinical appropriateness.

Medical Supervision

SereniDrip IV Hydration operates under the supervision of our Medical Director, Dr. Emily Farias, MD (Texas Medical License W1781). All treatments are delegated and overseen in accordance with Texas Medical Board regulations.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changing state or federal laws. Any revisions will be published on this page with an updated effective date.

Contact Us

If you have questions, concerns, data access requests, or complaints regarding your privacy rights, please contact us:

SereniDrip IV Hydration
2001 W Trenton Rd, Spc 101 Unit 22, Edinburg, TX 78539
Phone: (956) 655-0055
Email: serenidripivhydration@gmail.com
Website: serenidripivhydration.com

Medical Director: Dr. Emily Farias, MD · Texas Medical License W1781